Refund policy

Because our services include reserved time, customized preparation, proprietary intellectual property, and immediate access to digital resources, all purchases are final.

No refunds will be provided for:

• Coaching services

• Consulting services

• Workshops

• Virtual experiences

• Digital products

• Downloadable materials

• Packages

• Assessments

Should The Designed Presence™ cancel an event or service, participants will receive a credit toward a future service of equal value. You can inform us of your decision by e-mail info@thedesignedpresence.com

Rescheduling & Cancellations

Individual Services

Appointments cancelled at least forty-eight (48) hours before the scheduled appointment, the client may use one (1) courtesy reschedule. The rescheduled appointment must be booked within forty-eight (48) hours of the cancellation notice.

Appointments canceled with less than forty-eight (48) hours’ notice are not eligible for refund, credit, or rescheduling and will result in forfeiture of 100% of the service cost.

Any additional cancellations after the one-time courtesy reschedule has been used will result in forfeiture of 100% of the service cost.

No-shows are non-refundable and will count as a completed session.

Workshops & Virtual Experiences

Registrations may be transferred to another participant with prior written approval if requested at least 48 hours before the scheduled event.

Contact Us

If you have any questions about our Refunds Policy, please contact us by e-mail info@thedesignedpresence.com